Enterprise & government

Solutions work across Power Platform, Fabric, and Azure

Chapter Lead, Business Applications. Platform builds, data solutions, and governance work across government and enterprise — from a field services mobile platform used by 2,000 technicians to the data architecture behind a department's employee records.

See the work Power Platform, Microsoft Fabric, Azure, Power BI, Azure DevOps

About

I started my career fixing copper lines and working on mobile network equipment, fibre transmission and switching hardware across regional New South Wales. It wasn't the usual route into technology, but the habits from it stuck. Remote call outs at all hours meant making my own decisions under pressure with nobody standing next to me, and a paper safety form I got tired of chasing down turned into my first real project: giving people actual data instead of a pile of handwritten forms.

Early in my career that meant solving one process at a time. Over the years the scope of that work has grown. I've written governance policy a department didn't have, chosen the platform an organisation will run on for the next decade, and set the standard a team builds to rather than just building my own thing well.

I'm based in regional NSW and work remotely with government and enterprise clients across the country. I'm less interested these days in what gets built than in what should get built, by whom, and to what standard, and in helping the people around me get there faster than they'd manage alone.

That's the work I'm looking for now: organisations that need someone to own that whole picture, not just deliver the next piece of it.

Meet the customer where they are
Understand where they are today, where they want to get to, and make the technology fall around that — not the other way around. In practice: the same design question got opposite answers at two customers in the same year, because their security postures were different. Both answers were right. Neither was a house pattern.
Fail fast, cheaply
If something is going to go wrong, make it go wrong early and cheaply, then move forward. In practice: SharePoint before Dataverse. An F2 Fabric capacity before an F8. Three customers, same move — make the first commitment small enough that being wrong costs almost nothing.
Prove it with data before you ask for the next approval
Deliver something small, measure it, and let the result fund the next conversation. In practice: an F2 Fabric capacity approved by a Director, built, measured, then taken to the CIO with evidence to scale.
Process, people and organisations constrain architecture as much as technology does
In practice: Microsoft Fabric, chosen for a government department partly because of where it sat relative to a governance boundary — accessible to the department's own IT rather than gated behind a tenant-wide central function. That wasn't a technical criterion. It's also the reason the project was deliverable at all.
Technology choices now include how well a tool is served by AI
Part of the case for code apps over a disciplined canvas rebuild was that React and TypeScript carry enormous tooling and training data behind them, where canvas apps stayed slow to work in even with AI assistance. In practice: benchmarked the iteration-time difference rather than assuming it — it was substantial, and that app cleared an architecture board that had never approved a code app before.

Featured work

Six engagements, in detail. Ten more below.

Establishment Data Platform Rebuild Government, Microsoft Fabric

A department-wide data pipeline had been failing quietly for two years — nobody asked me to look at it. Rebuilt on Fabric, it went from 2–3 support tickets a week to zero.
Declarations Application Rebuild Government, Power Platform

A conflicts-of-interest declarations app whose audit trail didn't actually attribute actions to the person who made them. Rebuilt as the department's first production code app.
IT Procurement Platform InfraBuild, Power Platform

Device ordering across email chains and vendor portals, cut from two weeks to about four hours — published as a Telstra customer case study.
Sales & Operations Platform Internal initiative, Azure

Five disconnected systems unified into one data model, an AI resourcing engine, and an analytics platform, built out from our CEO's original sketch of the idea.
Power Platform Governance & Platform Leadership Government, Power Platform

No baseline DLP policy, no environment strategy, no ALM approach. Built the tiered governance model a department now runs on.
AI Adoption & Skills Framework Internal initiative, AI adoption

Mapped every persona in the business against the tools they actually use, and built the pipeline that gives each one a governed AI skill set from day one.

More work

Ten further engagements — shorter entries, no detail page yet.

Reusable Component & Delivery Tooling Estate Government, Power Platform

Consolidated a sprawling Power Platform estate into shared component, flow and deployment-tooling libraries, so a fix propagates to every consumer instead of being patched by hand in a dozen places.

Field Mobility Platform (Technician Plus) Telecommunications, Power Platform

A mobile-first hub reimagining SAP timesheeting, uniform ordering and PPE inspections for 2,000 field technicians — used by 30–50% of the workforce on any given day.

Infrastructure Inspection Platform Telecommunications, Power Platform

An offline-first inspection app with conditional safety-escalation logic, supporting 10,000–20,000 pole inspections a year and bringing outsourced work back in-house.

Retail Care Programme Platform International jeweller, Dynamics 365

A shared-tablet retail app authenticating by employee PIN rather than personal login, brokering every transaction through a customer-built API layer across Australia, New Zealand and Canada.

Supplier Chase Automation Industrial supplies distributor, Power Automate

Turned roughly 100 hours a week of manual supplier chasing into about four hours, by querying an existing Power BI semantic model rather than building a new data layer.

Legacy Process Automation Financial services, Power Automate Desktop

RPA automation reconciling customer account data across legacy on-premises systems with no API surface, under strict regulatory build and documentation standards.

Expert Reviewer Matching Government, Copilot Studio

A Copilot Studio agent in Teams matching expert reviewers to infrastructure projects across structured and unstructured data — a four-hour manual search down to under five minutes.

Legal Case Management — AI Enhancement Government, Azure

Built the data pipelines and security model feeding an AI retrieval tool over roughly 2,000 historical legal case requests and their artifacts.

Fabric Adoption & Capacity Management Government, Microsoft Fabric

Own capacity management and architecture advisory for Fabric across the department — grown from one project into tenant-wide platform stewardship.

Pre-Sales Demo Accelerator Internal initiative, GitHub

A generator over the shared component repository that turns a customer's branding and a use case into an interactive demo or tender-ready PDF — no git knowledge required.

Open to enterprise & government engagements

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